Finding a great property manager can be a daunting task, but it doesn’t have to be – not if you know what to look for. Here are 6 qualities to look for in a great property manager:
- Ability to Listen
You’re out looking for a great property manager because you already know what kind of home you want. You might not know where but you know what amenities you want, in which location, near which schools and which recreational activities.
You don’t want the kind of property manager who will just assume they know what kind of home you’re looking for. You want a property manager who will listen to you.
- Availability and Responsiveness
Picture this: You have a real estate-related crisis on your hands. You need to talk to your property manager now. Like, yesterday now. You’re calling and calling but no one’s available to take your call.
A great property manager takes their relationships with their clients very seriously and is available for you when you need them. I’m not saying look for a property manager who never goes on vacation – I’m saying look for one who tells you when they’re going to and then gives contact information on who to reach in case of a crisis.
Do you want to play ball with someone who’s never played the sport before – or even someone who is still getting the swing of it? No way! You don’t know how to play ball either. The two of you will never win a game.
If you want a winning property manager, you need to find one with experience in the area that you’re looking to move.
- People Skills
Have you ever met someone who worked in a field that required them to be nice to people, and they just couldn’t find it in them to be warm? Those people are in the wrong profession – and those are exactly the kind of people who make poor property managers.
You want someone who will remember your name when they see your face again. If they can take the time to remember your name, they can remember what you’re looking for in a home too. Having people skills is actually really versatile.
I kind of touched on this under “availability” but this deserves a point of its own. You want a property manager who is going to keep you up to date. If they learn something new, they make sure you learn something new too.
Moving into a new home is already a stressful process. You don’t want the market to make any sudden movements, so to speak. A great property manager is one who will keep you in the know.
- Vendor Relationships (Network-ability)
A great property manager knows how to network. If they have the experience but not the networking capability or the connections to back it up, something’s not adding up and you should look elsewhere.
If you’re ready to talk more about a relationship with a great property manager, call me – Rory James at 847.971.0674 or send an email to rjames(at)askunique(dotted)com.